Introduction

First impressions matter, especially in the dental industry where patient experience starts with the initial phone call. One critical metric to monitor is Call Scoring, which measures the percentage of scheduled new patients and rates their overall call experience. Pronto!™ Dentistry’s Practice Performance System™ helps you effortlessly manage and enhance this essential aspect of your practice.

Why Call Scoring Matters – Call Scoring evaluates how well your front office team converts new patient calls to scheduled appointments using predefined scripting which significantly impacts patient satisfaction and practice revenue. Ensuring that your team sets the right tone from the very first call can lead to:

• Improved appointment booking rates
• Higher patient satisfaction
• Stronger first impressions for new patients
  
  

Impact on Your Practice – Improving your Call Scoring can result in:

• Increased patient satisfaction by offering assistance in a welcoming and positive manner
• Higher appointment booking rates, filling your schedule more effectively
• More opportunities for patient visits, leading to increased treatment plans and revenue
  
  

How Pronto! Helps – Pronto! simplifies the process of tracking and improving your Call Scoring. With its intuitive interface and real-time data, you can easily identify areas where your team excels and where improvements are needed. By enhancing the quality of your phone interactions, Pronto! ensures you can provide exceptional patient experiences and drive practice growth.

Conclusion

Unlock the full potential of your practice with Pronto!™. Schedule a consultation today and experience the transformative power of enhanced call scoring.